Privacy Policy for VENTRO
Last updated: 9/2/2025
Introduction
This Privacy Policy describes how GFG ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application VENTRO (the "App").
Information We Collect
1. Information You Provide
- Account Information: When you create an account, we may collect your email address, username, and other profile information you choose to provide
- Purchase Information: When you make purchases through Google Play Billing, we receive transaction details but do not store your payment card information
2. Information Automatically Collected
- Device Information: We may collect information about your mobile device, including device model, operating system version, unique device identifiers
- Usage Information: We collect information about how you use the App, including features accessed, time spent, and user interactions
- Log Information: We automatically collect log information when you use our App, including IP address, browser type, and crash reports
3. Information from Third Parties
- Google Play Services: We use Google Play Billing for subscription management. Google may provide us with purchase verification information
- Analytics Services: We may use third-party analytics services that collect information about your use of the App
How We Use Your Information
We use the information we collect to:
- Provide and Maintain Services: Deliver the core functionality of our App and maintain your account
- Process Payments: Manage subscriptions and verify purchases through Google Play Billing
- Improve Our Services: Analyze usage patterns to enhance user experience and develop new features
- Communicate with You: Send important updates, security alerts, and customer support responses
- Ensure Security: Protect against fraud, abuse, and security threats
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our App:
- Google Play Services: For payment processing and subscription management
- Analytics Providers: For usage analytics and crash reporting
- Cloud Storage Providers: For secure data storage and backup
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or abuse
- Protect user safety
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, data breaches, accidental loss, and malicious attacks. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
Depending on your location, you may have the following rights:
Access and Portability
- Request access to your personal information
- Request a copy of your data in a portable format
Correction and Updates
- Correct inaccurate information
- Update your account information through the App settings
Deletion
- Request deletion of your personal information
- Delete your account through the App settings
To exercise these rights, contact us at [alwayscreator0@gmail.com].
Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Subscription and Billing Information
Google Play Billing
- All subscription payments are processed through Google Play
- We do not store your payment card information
- Subscription management is handled through your Google Play account
- Refunds are processed according to Google Play's refund policy
Subscription Data
We collect and store:
- Subscription status (active, expired, cancelled)
- Purchase timestamps
- Product IDs for purchased subscriptions
- Google Play purchase tokens (for verification only)
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and sending you an email notification (if applicable). Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.
Third-Party Services
Our App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services.
Third-Party Services We Use:
Company Information:
GFG
India
App Information:
App Name: VENTRO
Package Name: com.my.ventro
Available on: Google Play Store